Privacy Policy

PRIVACY POLICY

Last updated January 09, 2023

This privacy notice for Newgate SoftwareInc. (doing business as Super Receptionist) ("we,""us," or "our"), describes how and why wemight collect, store, use, and/or share ("process") yourinformation when you use our services ("Services"), such aswhen you:

Visit our website at superreceptionist.io, or any website of ours that links to this privacy notice

Download and use our mobile application (Super Receptionist), or any other application of ours that links to this privacy notice

Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this privacy notice will help youunderstand your privacy rights and choices. If you do not agree with ourpolicies and practices, please do not use our Services. If you still have anyquestions or concerns, please contact us at support@superreceptionist.io.

SUMMARY OF KEY POINTS

This summary provides key points from our privacynotice, but you can find out more details about any of these topics by clickingthe link following each key point or by using our table of contents below to find the section you are lookingfor.

What personal information do we process? When you visit, use, or navigate ourServices, we may process personal information depending on how you interactwith us and the Services, the choices you make, and the products and featuresyou use. Learn more about personal information you disclose to us.

Do we process any sensitive personal information? We may process sensitive personal informationwhen necessary with your consent or as otherwise permitted by applicable law.Learn more about sensitive information we process.

Do we receive any information from third parties? We do not receive any information from thirdparties.

How do we process your information? We process your information to provide,improve, and administer our Services, communicate with you, for security andfraud prevention, and to comply with law. We may also process your informationfor other purposes with your consent. We process your information only when wehave a valid legal reason to do so. Learn more about how we process your information.

In what situations and with which parties dowe share personal information? We may share information in specific situations and withspecific third parties. Learn more about when and with whom we share your personal information.

How do we keep your information safe? We have organizational andtechnical processes and procedures in place to protect your personalinformation. However, no electronic transmission over the internet orinformation storage technology can be guaranteed to be 100% secure, so wecannot promise or guarantee that hackers, cybercriminals, orother unauthorized third parties will not be able to defeat oursecurity and improperly collect, access, steal, or modify your information.Learn more about how we keep your information safe.

What are your rights? Depending on where you are locatedgeographically, the applicable privacy law may mean you have certain rightsregarding your personal information. Learn more about your privacy rights.

How do you exercise your rights? The easiest way to exercise your rights isby visiting superreceptionist.io/contact, or by contacting us. Wewill consider and act upon any request in accordance with applicable dataprotection laws.

Want to learn more about what we do with anyinformation we collect? Review the privacy notice in full.

TABLE OF CONTENTS

1. WHAT INFORMATION DO WE COLLECT?

2. HOW DO WE PROCESS YOURINFORMATION?

3. WHAT LEGAL BASES DO WE RELYON TO PROCESS YOUR PERSONAL INFORMATION?

4. WHEN AND WITH WHOM DO WE SHAREYOUR PERSONAL INFORMATION?

5. HOW LONG DO WE KEEP YOURINFORMATION?

6. HOW DO WE KEEP YOUR INFORMATIONSAFE?

7. DO WE COLLECT INFORMATION FROMMINORS?

8. WHAT ARE YOUR PRIVACY RIGHTS?

9. CONTROLS FOR DO-NOT-TRACK FEATURES

10. DO CALIFORNIA RESIDENTS HAVESPECIFIC PRIVACY RIGHTS?

11. DO VIRGINIA RESIDENTS HAVESPECIFIC PRIVACY RIGHTS?

12. DO WE MAKE UPDATES TO THISNOTICE?

13. HOW CAN YOU CONTACT US ABOUT THISNOTICE?

14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WECOLLECT FROM YOU?

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide tous.

We collect personal information that youvoluntarily provide to us when you register on the Services, expressan interest in obtaining information about us or our products and Services,when you participate in activities on the Services, or otherwise when youcontact us.

Personal Information Provided by You. The personal information that we collectdepends on the context of your interactions with us and the Services, thechoices you make, and the products and features you use. The personalinformation we collect may include the following:

names

email addresses

job titles

passwords

debit/credit card numbers

Sensitive Information. When necessary, with your consent or asotherwise permitted by applicable law, we process the following categories ofsensitive information:

health data

Payment Data. We may collect data necessary to process your payment if you makepurchases, such as your payment instrument number, and the security codeassociated with your payment instrument. All payment data is storedby Stripe. You may find their privacy notice link(s) here: https://stripe.com/en-ca/privacy.

Application Data. If you use our application(s), we also may collect the followinginformation if you choose to provide us with access or permission:

Mobile Device Access. We may request access or permission to certain features from your mobile device, including your mobile device's microphone, and other features. If you wish to change our access or permissions, you may do so in your device's settings.

Mobile Device Data. We automatically collect device information (such as your mobile device ID, model, and manufacturer), operating system, version information and system configuration information, device and application identification numbers, browser type and version, hardware model Internet service provider and/or mobile carrier, and Internet Protocol (IP) address (or proxy server). If you are using our application(s), we may also collect information about the phone network associated with your mobile device, your mobile device’s operating system or platform, the type of mobile device you use, your mobile device’s unique device ID, and information about the features of our application(s) you accessed.

This information is primarily needed to maintainthe security and operation of our application(s), for troubleshooting, and forour internal analytics and reporting purposes.

All personal information that you provide to usmust be true, complete, and accurate, and you must notify us of any changes tosuch personal information.

Information automatically collected

In Short: Some information — such as your Internet Protocol(IP) address and/or browser and device characteristics — is collectedautomatically when you visit our Services.

We automatically collect certain information whenyou visit, use, or navigate the Services. This information does not reveal yourspecific identity (like your name or contact information) but may includedevice and usage information, such as your IP address, browser and devicecharacteristics, operating system, language preferences, referring URLs, devicename, country, location, information about how and when you use our Services,and other technical information. This information is primarily needed to maintainthe security and operation of our Services, and for our internal analytics andreporting purposes.

The information we collect includes:

Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called "crash dumps" ), and hardware settings).

Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve,and administer our Services, communicate with you, for security and fraudprevention, and to comply with law. We may also process your information forother purposes with your consent.

We process your personal information for a varietyof reasons, depending on how you interact with our Services, including:

To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.

To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.

To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.

To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time. For more information, see "WHAT ARE YOUR PRIVACY RIGHTS?" below.

To determine the effectiveness of our marketing and promotional campaigns. We may process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you.

To save or protect an individual's vital interest. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOURINFORMATION?

In Short: We only process your personal information when webelieve it is necessary and we have a valid legal reason (i.e., legalbasis) to do so under applicable law, like with your consent, to comply withlaws, to provide you with services to enter into or fulfill ourcontractual obligations, to protect your rights, or to fulfill ourlegitimate business interests.

If you are located in the EU or UK, this sectionapplies to you.

The General Data Protection Regulation (GDPR) andUK GDPR require us to explain the valid legal bases we rely on in order toprocess your personal information. As such, we may rely on the following legalbases to process your personal information:

Consent. We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Learn more about withdrawing your consent.

Performance of a Contract. We may process your personal information when we believe it is necessary to fulfill our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.

Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:

§ Send users information about special offers anddiscounts on our products and services

§ Support our marketing activities

§ Understand how our users use our products andservices so we can improve user experience

Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.

Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.

If you are located in Canada, this section appliesto you.

We may process your information if you have givenus specific permission (i.e., express consent) to use your personalinformation for a specific purpose, or in situations where your permission canbe inferred (i.e., implied consent). You can withdraw your consent at any time.

In some exceptional cases, we may be legallypermitted under applicable law to process your information without yourconsent, including, for example:

If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way

For investigations and fraud detection and prevention

For business transactions provided certain conditions are met

If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim

For identifying injured, ill, or deceased persons and communicating with next of kin

If we have reasonable grounds to believe an individual has been, is, or may be victim of financial abuse

If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province

If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records

If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced

If the collection is solely for journalistic, artistic, or literary purposes

If the information is publicly available and is specified by the regulations

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONALINFORMATION?

In Short: We may share information in specific situations described in thissection and/or with the following third parties.

We may need to share your personal informationin the following situations:

Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Other Users. When you share personal information or otherwise interact with public areas of the Services, such personal information may be viewed by all users and may be publicly made available outside the Services in perpetuity. Similarly, other users will be able to view descriptions of your activity, communicate with you within our Services, and view your profile.

5. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessaryto fulfill the purposes outlined in this privacy notice unlessotherwise required by law.

We will only keep your personal information for aslong as it is necessary for the purposes set out in this privacy notice, unlessa longer retention period is required or permitted by law (such as tax,accounting, or other legal requirements). No purpose in this notice willrequire us keeping your personal information for longer than the period oftime in which users have an account with us.

When we have no ongoing legitimate business need toprocess your personal information, we will either deleteor anonymize such information, or, if this is not possible (forexample, because your personal information has been stored in backup archives),then we will securely store your personal information and isolate it from anyfurther processing until deletion is possible.

6. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information througha system of organizational and technical security measures.

We have implemented appropriate and reasonabletechnical and organizational security measures designed to protectthe security of any personal information we process. However, despite oursafeguards and efforts to secure your information, no electronic transmissionover the Internet or information storage technology can be guaranteed to be100% secure, so we cannot promise or guarantee that hackers, cybercriminals, orother unauthorized third parties will not be able to defeat our securityand improperly collect, access, steal, or modify your information. Although wewill do our best to protect your personal information, transmission of personalinformation to and from our Services is at your own risk. You should onlyaccess the Services within a secure environment.

7. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to childrenunder 18 years of age.

We do not knowingly solicit data from or market tochildren under 18 years of age. By using the Services, you represent that youare at least 18 or that you are the parent or guardian of such a minor andconsent to such minor dependent’s use of the Services. If we learn thatpersonal information from users less than 18 years of age has been collected,we will deactivate the account and take reasonable measures to promptly deletesuch data from our records. If you become aware of any data we may have collectedfrom children under age 18, please contact us at support@superreceptionist.io.

8. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: In some regions, such as the European Economic Area (EEA),United Kingdom (UK), and Canada, you have rights that allow you greater accessto and control over your personal information. You may review, change, orterminate your account at any time.

In some regions (like the EEA, UK, andCanada), you have certain rights under applicable data protection laws. Thesemay include the right (i) to request access and obtain a copy of your personalinformation, (ii) to request rectification or erasure; (iii) to restrict theprocessing of your personal information; and (iv) if applicable, to dataportability. In certain circumstances, you may also have the right to object tothe processing of your personal information. You can make such a request by contactingus by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below.

We will consider and act upon any request inaccordance with applicable data protection laws.

If you are located in the EEA or UK and you believewe are unlawfully processing your personal information, you also have the rightto complain to your Member State data protection authority or UK data protection authority.

If you are located in Switzerland, you may contactthe FederalData Protection and Information Commissioner.

Withdrawing your consent: If we are relying on your consent to processyour personal information, which may be express and/or implied consentdepending on the applicable law, you have the right to withdraw yourconsent at any time. You can withdraw your consent at any time by contacting usby using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below.

However, please note that this will not affect thelawfulness of the processing before its withdrawal nor, when applicablelaw allows, will it affect the processing of your personal informationconducted in reliance on lawful processing grounds other than consent.

Opting out of marketing and promotionalcommunications: You canunsubscribe from our marketing and promotional communications at any timeby clicking on the unsubscribe link in the emails that wesend, replying "STOP" or "UNSUBSCRIBE" tothe SMS messages that we send, or by contacting us using the detailsprovided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below. You will then be removed fromthe marketing lists. However, we may still communicate with you — for example,to send you service-related messages that are necessary for the administrationand use of your account, to respond to service requests, or for othernon-marketing purposes.

Account Information

If you would at any time like to review or changethe information in your account or terminate your account, you can:

Upon your request to terminate your account, wewill deactivate or delete your account and information from our activedatabases. However, we may retain some information in our files to preventfraud, troubleshoot problems, assist with any investigations, enforce our legalterms and/or comply with applicable legal requirements.

If you have questions or comments about yourprivacy rights, you may email us at support@superreceptionist.io.

9. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systemsand mobile applications include a Do-Not-Track ("DNT") feature orsetting you can activate to signal your privacy preference not to have dataabout your online browsing activities monitored and collected. At this stage nouniform technology standard for recognizing and implementing DNTsignals has been finalized. As such, we do not currently respond to DNTbrowser signals or any other mechanism that automatically communicates yourchoice not to be tracked online. If a standard for online tracking is adoptedthat we must follow in the future, we will inform you about that practice in arevised version of this privacy notice.

10. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACYRIGHTS?

In Short: Yes, if you are a resident of California, you aregranted specific rights regarding access to your personal information.

California Civil Code Section 1798.83, also knownas the "Shine The Light" law, permits our users who areCalifornia residents to request and obtain from us, once a year and free ofcharge, information about categories of personal information (if any) wedisclosed to third parties for direct marketing purposes and the names andaddresses of all third parties with which we shared personal information in theimmediately preceding calendar year. If you are a California resident and wouldlike to make such a request, please submit your request in writing to us usingthe contact information provided below.

If you are under 18 years of age, reside inCalifornia, and have a registered account with Services, you have the right torequest removal of unwanted data that you publicly post on the Services. Torequest removal of such data, please contact us using the contact informationprovided below and include the email address associated with your account and astatement that you reside in California. We will make sure the data is notpublicly displayed on the Services, but please be aware that the data may notbe completely or comprehensively removed from all our systems(e.g., backups, etc.).

CCPA Privacy Notice

The California Code of Regulations definesa "resident" as:

(1) every individual who is in the State ofCalifornia for other than a temporary or transitory purpose and

(2) every individual who is domiciled in the Stateof California who is outside the State of California for a temporary ortransitory purpose

All other individuals are definedas "non-residents."

If this definitionof "resident" applies to you, we must adhere to certainrights and obligations regarding your personal information.

What categories of personal information do wecollect?

We have collected the following categories ofpersonal information in the past twelve (12) months:

Category

Examples

Collected

A. Identifiers

Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name

YES

B. Personal information categories listed in the California Customer Records statute

Name, contact information, education, employment, employment history, and financial information

YES

C. Protected classification characteristics under California or federal law

Gender and date of birth

D. Commercial information

Transaction information, purchase history, financial details, and payment information

E. Biometric information

Fingerprints and voiceprints

F. Internet or other similar network activity

Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements

G. Geolocation data

Device location

H. Audio, electronic, visual, thermal, olfactory, or similar information

Images and audio, video or call recordings created in connection with our business activities

YES

I. Professional or employment-related information

Business contact details in order to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us

J. Education Information

Student records and directory information

K. Inferences drawn from other personal information

Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics

L. Sensitive Personal Information

Account login information

YES

We will use and retain the collected personalinformation as needed to provide the Services or for:

Category A - As long as the user has an account with us

Category B - As long as the user has an account with us

Category H - Long enough to create a transcript

Category L - As long as the user has an account with us

Category L information may be used, or disclosed toa service provider or contractor, for additional, specified purposes. You havethe right to limit the use or disclosure of your sensitive personalinformation.

We may also collect other personal informationoutside of these categories through instances where you interact with us inperson, online, or by phone or mail in the context of:

Receiving help through our customer support channels;

Participation in customer surveys or contests; and

Facilitation in the delivery of our Services and to respond to your inquiries.

How do we use and share your personal information?

More information about our data collection andsharing practices can be found in this privacy notice.

You may contact us by email at support@superreceptionist.io, byvisiting superreceptionist.io/contact, or by referring to the contactdetails at the bottom of this document.

If you are using an authorized agent toexercise your right to opt out we may deny a request ifthe authorized agent does not submit proof that they have beenvalidly authorized to act on your behalf.

Will your information be shared with anyone else?

We may disclose your personal information with ourservice providers pursuant to a written contract between us and each serviceprovider. Each service provider is a for-profit entity that processes theinformation on our behalf, following the same strict privacy protectionobligations mandated by the CCPA.

We may use your personal information for our ownbusiness purposes, such as for undertaking internal research for technologicaldevelopment and demonstration. This is not considered tobe "selling" of your personal information.

We have not disclosed, sold, or shared any personalinformation to third parties for a business or commercial purpose in thepreceding twelve (12) months. We will not sell or share personalinformation in the future belonging to website visitors, users, and otherconsumers.

Your rights with respect to your personal data

Right to request deletion of the data — Request todelete

You can ask for the deletion of your personalinformation. If you ask us to delete your personal information, we will respectyour request and delete your personal information, subject to certainexceptions provided by law, such as (but not limited to) the exercise byanother consumer of his or her right to free speech, our compliancerequirements resulting from a legal obligation, or any processing that may berequired to protect against illegal activities.

Right to be informed — Request to know

Depending on the circumstances, you have a right toknow:

whether we collect and use your personal information;

the categories of personal information that we collect;

the purposes for which the collected personal information is used;

whether we sell or share personal information to third parties;

the categories of personal information that we sold, shared, or disclosed for a business purpose;

the categories of third parties to whom the personal information was sold, shared, or disclosed for a business purpose;

the business or commercial purpose for collecting, selling, or sharing personal information; and

the specific pieces of personal information we collected about you.

In accordance with applicable law, we are notobligated to provide or delete consumer information that is de-identified inresponse to a consumer request or to re-identify individual data to verify aconsumer request.

Right to Non-Discrimination for the Exercise of aConsumer’s Privacy Rights

We will not discriminate against you if youexercise your privacy rights.

Right to Limit Use and Disclosure of SensitivePersonal Information

If the business collects any of the following:

social security information, drivers' licenses, state ID cards, passport numbers

account login information

credit card numbers, financial account information, or credentials allowing access to such accounts

precise geolocation

racial or ethnic origin, religious or philosophical beliefs, union membership

the contents of email and text, unless the business is the intended recipient of the communication

genetic data, biometric data, and health data

data concerning sexual orientation and sex life

you have the right to direct that business to limitits use of your sensitive personal information to that use which is necessaryto perform the Services.

Once a business receives your request, they are nolonger allowed to use or disclose your sensitive personal information for anyother purpose unless you provide consent for the use or disclosure of sensitivepersonal information for additional purposes.

Please note that sensitive personal informationthat is collected or processed without the purpose of inferring characteristicsabout a consumer is not covered by this right, as well as the publiclyavailable information.

To exercise your right to limit use and disclosureof sensitive personal information, please email support@superreceptionist.io or visit: superreceptionist.io/contact.

Verification process

Upon receiving your request, we will need to verifyyour identity to determine you are the same person about whom we have theinformation in our system. These verification efforts require us to ask you toprovide information so that we can match it with information you havepreviously provided us. For instance, depending on the type of request yousubmit, we may ask you to provide certain information so that we can match theinformation you provide with the information we already have on file, or we maycontact you through a communication method (e.g., phone or email) that youhave previously provided to us. We may also use other verification methods asthe circumstances dictate.

We will only use personal information provided inyour request to verify your identity or authority to make the request. To theextent possible, we will avoid requesting additional information from you forthe purposes of verification. However, if we cannot verify your identity fromthe information already maintained by us, we may request that you provideadditional information for the purposes of verifying your identity and forsecurity or fraud-prevention purposes. We will delete such additionally providedinformation as soon as we finish verifying you.

Other privacy rights

You may object to the processing of your personal information.

You may request correction of your personal data if it is incorrect or no longer relevant, or ask to restrict the processing of the information.

You can designate an authorized agent to make a request under the CCPA on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with the CCPA.

You may request to opt out from future selling or sharing of your personal information to third parties. Upon receiving an opt-out request, we will act upon the request as soon as feasibly possible, but no later than fifteen (15) days from the date of the request submission.

To exercise these rights, you can contactus by email at support@superreceptionist.io, by visiting superreceptionist.io/contact, orby referring to the contact details at the bottom of this document. If you havea complaint about how we handle your data, we would like to hear from you.

11. DO VIRGINIA RESIDENTS HAVE SPECIFIC PRIVACYRIGHTS?

In Short: Yes, if you are a resident of Virginia, you may be grantedspecific rights regarding access to and use of your personal information.

Virginia CDPA Privacy Notice

Under the Virginia Consumer Data Protection Act(CDPA):

"Consumer" means a natural personwho is a resident of the Commonwealth acting only in an individual or householdcontext. It does not include a natural person acting in a commercial oremployment context.

"Personal data" means anyinformation that is linked or reasonably linkable to an identified oridentifiable natural person. "Personal data" does notinclude de-identified data or publicly available information.

"Sale of personal data" means theexchange of personal data for monetary consideration.

If thisdefinition "consumer" applies to you, we must adhere tocertain rights and obligations regarding your personal data.

The information we collect, use, and disclose aboutyou will vary depending on how you interact with us and our Services. To findout more, please visit the following links:

Personal data we collect

How we use your personal data

When and with whom we share your personal data

Your rights with respect to your personal data

Right to be informed whether or not we are processing your personal data

Right to access your personal data

Right to correct inaccuracies in your personal data

Right to request deletion of your personal data

Right to obtain a copy of the personal data you previously shared with us

Right to opt out of the processing of your personal data if it is used for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects ("profiling")

We have not sold any personal data to third partiesfor business or commercial purposes. We will not sell personal data in thefuture belonging to website visitors, users, and other consumers.

Exercise your rights provided under the VirginiaCDPA

More information about our data collection andsharing practices can be found in this privacy notice.

You may contact us by email at support@superreceptionist.io, byvisiting superreceptionist.io/contact, or by referring to the contactdetails at the bottom of this document.

If you are using an authorized agent toexercise your rights, we may deny a request if the authorized agentdoes not submit proof that they have been validly authorized to acton your behalf.

Verification process

We may request that you provide additionalinformation reasonably necessary to verify you and your consumer's request. Ifyou submit the request through an authorized agent, we may need tocollect additional information to verify your identity before processing yourrequest.

Upon receiving your request, we will respondwithout undue delay, but in all cases, within forty-five (45) days of receipt.The response period may be extended once by forty-five (45) additional dayswhen reasonably necessary. We will inform you of any such extension within theinitial 45-day response period, together with the reason for the extension.

Right to appeal

If we decline to take action regarding yourrequest, we will inform you of our decision and reasoning behind it. Ifyou wish to appeal our decision, please email us at support@superreceptionist.io.Within sixty (60) days of receipt of an appeal, we will inform you in writingof any action taken or not taken in response to the appeal, including a writtenexplanation of the reasons for the decisions. If your appeal if denied, you maycontact the Attorney General to submit acomplaint.

12. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary tostay compliant with relevant laws.

We may update this privacy notice from time totime. The updated version will be indicated by anupdated "Revised" date and the updated version will beeffective as soon as it is accessible. If we make material changes to thisprivacy notice, we may notify you either by prominently posting a notice ofsuch changes or by directly sending you a notification. We encourage you toreview this privacy notice frequently to be informed of how we are protectingyour information.

13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about thisnotice, you may email us at support@superreceptionist.io orcontact us by post at:

Newgate Software Inc.

5674 60 Ave

Surrey, British Columbia v3x2l5

Canada

14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATAWE COLLECT FROM YOU?

Based on the applicable laws of your country, youmay have the right to request access to the personal information we collectfrom you, change that information, or delete it. To request to review,update, or delete your personal information, please visit: superreceptionist.io/contact.

‍